MEL / AUS · Digital operations for wholesale & distribution

Your customers want to order online.
Your systems aren't ready.
We fix that.

The team that ran digital for some of Australia's biggest retailers and distributors — now working for businesses like yours.

Free · No obligation · Senior operator on the call

FIG. 01 — Distribution centre, VIC
Australian distribution warehouse
ORDERS

EDI + portal

CATALOG

Channel-ready

O2C

No rekeying

Our people have held senior digital roles at
GE HealthCareNISBETSTASTE IRELANDCHRISTMAS WORLDBritish Corner StoreTRINITY CONNECTHASHCHING

Team experience — roles held prior to or alongside engagements at Prime Fox.

01/ Sound familiar?

Running a $5M–$50M trade business on phone, email and spreadsheets?

You're not behind because you don't work hard. The systems that got you here won't get you through the next stage — and your customers and trade partners are already expecting more.

01 Orders still arrive by phone, email and spreadsheet
02 A major retailer has told you to become EDI-compliant
03 Your website doesn't talk to your ERP or accounting system
04 Thousands of SKUs sitting in messy spreadsheets
05 Can't justify a full-time senior digital hire

If two or more of these apply, a 30-minute review will pay for itself — and it's free.

03/ Why Prime Fox

Operators, not an agency.

We've owned the business case, run the project, owned the product and carried the revenue number — inside wholesale, retail and eCommerce businesses. Most agencies have done none of these.

And because we've worked inside the retailers and platforms you trade with, we know exactly what they expect from their suppliers.

The full story →

Warehouse operator scanning pallets
Track record

Scaled an Australian wholesale & retail supplier from $0 to $80M in digital revenue.

Platform & systems experience
SAP Commerce CloudShopifyWordpressAdobe Commerce CloudEDIKlaviyoSalesforce Commerce CloudContentfulHeadlessCommercetoolsAmazon & marketplace platforms

04/ How we work

Fixed fees. No lock-in contracts. Senior people on every engagement.

Step 1

Free operations review

Thirty minutes with a senior operator. We map where orders, data and systems are costing you.

Step 2

Fixed-scope proposal

Clear deliverables, clear pricing, no surprises. You know exactly what you're buying.

Step 3

Delivery, reported weekly

Senior people do the work — no account-manager layers — with progress reported every week.

More on how we work →

No cost · No obligation

Thirty minutes. One conversation. A clear read on where your ordering and systems are costing you.